Chatbox Settings Made Simple
The Addon offers powerful, easy-to-use settings for full control over communication. Automatically include assigned staff in relevant chats for faster responses, manage chat history with flexible auto-delete options, and show or hide staff/admin names to suit your privacy needs.
Smart and intuitive, it keeps communication organized and effortless for any workflow.
Centralized Chat History for Every Order
The Addon features a powerful Chat History panel giving admins full visibility and control over all conversations.
Orders with messages are neatly listed for quick access, and selecting an order opens its full conversation in an intuitive layout. Incoming messages appear on the left, admin replies on the right, with timestamps for easy tracking.
A simple input box lets admins respond instantly, keeping communication organized and ensuring no message is missed.
Seamless Chat for Users and Staff
The Addon makes communication effortless for users and staff. Each order has its own chat button on the dashboard, opening a dedicated conversation with one click.
Customers and staff can send messages in real time, which sync instantly to the admin dashboard. Admins can view and respond to messages linked to each order immediately. This order-based chat keeps communication organized, efficient, and easy for everyone.
